Return & Refund Policy

At the Montgomery Mercantile, we work hard to make sure every package we send out feels like a little piece of home. That said, all sales are generally final—so please double-check your cart before you click that checkout button.

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Personalized & Shipped Items

Items that are personalized, custom-made, or already shipped can’t be returned or exchanged. Once it leaves our hands, it’s yours—so check the sizing charts and make sure it’s just the way you want it before you order.

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Quality Concerns? We’ve Got You.

If your shirt arrives with a print issue, rip, or damage, send us a clear photo within 3 days of delivery. If it falls under a production or material flaw, we’ll ship a replacement on us.

We need the photo to correct the issue and make sure it never happens again—so thank you for helping us keep our quality top-notch.

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How to Reach Us

📬 Email us at theMontgomeryMercantile@gmail.com with your order number and a description of the issue.

We’ll get back to you as soon as possible and make it right if it falls within the terms above.